Help & Support Centre
At AUSEV, we’ve got your service needs covered through our comprehensive partner network, including myCar locations nationwide and dedicated service centres in Western Australia.
When it comes to maintaining the F-150 Lightning, service requirements differ from traditional internal combustion engine (ICE) vehicles. With fewer mechanical moving parts, service intervals are largely inspection-based rather than reliant on extensive mechanical servicing.
This provides a significant advantage, especially for customers in remote areas, who can avoid the added costs of labour hire and minimise vehicle downtime.
For details on the regular service inspection schedule, please see the service schedule.
We offer a full 5-year unlimited kilometre bumper-to-bumper warranty. With the latest advancements in technology, we can remotely diagnose any issues with your vehicle and provide the necessary support where needed.
If any issues arise that can’t be solved via remote login, we have a large network that will get you back up and running in no time. To read the 5-year warranty policy, please use the download link below.
We’re here to help with all sales enquiries across Australia. Whether you’re looking for more information about our vehicles or need a quote, our friendly team is ready to assist.
Monday to Friday, 9:00am-5.00pm (AEST)
For product support or assistance with an existing order, contact our nationwide customer service team. We’re committed to ensuring you get the help you need—wherever you are in Australia.
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